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Shipping & Returns

Shipping

  • “In stock” orders placed on a business day before 2pm CST will be shipped same day. After 2pm will result in next business day shipping.
  • “In stock” orders placed on Saturdays, Sundays, or Holidays will be processed the next business day and shipped within 1-2 business days.
  • Glass orders placed will take additional time to be packaged and shipped.
  • Any errors must be reported within 3 days of receipt of product

Delivery time vary depending on location.  All orders require a correct and complete shipping address. In the event that packages are returned to us due to insufficient address, you will be contacted for clarification of the shipping address and the order will be subject to additional shipping charges.

When filling out your address information, please be as complete as possible. DO NOT use abbreviations. If you have any concerns about your address please e-mail parts@kansastruck.net  or call 1-866-948-3849 as soon as you can so that we can make sure that it is corrected by the time the package is ready to be shipped.

Please call or email if you have questions on a certain application working for your vehicle.

A representative will contact you if there will be any delay with your order.

NO International shipments will be accepted or processed!

Returns

“In stock” items may be returned within 30 days less a 20% restock fee

“Special order” items may or may not be returned depending on vender – Restock fee will apply according to vender policy – please contact us

We do not pay for return shipping unless it is a mistake on our part.

Refunds or exchanges will not be granted for errors due to buyer’s negligence.

Prior to sending your return, please contact us by e-mail at parts@kansastruck.net

Please include the following information:

  • Your  Name
  • Your Order # / Invoice #
  • List of item(s) you are returning
  • Return Reason
  • A daytime phone number

We will respond to your email and provide you with return shipping information.

ALL Returns & Errors must be corrected within 30 Days


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